Rocket mortgage reviews4/18/2023 Once approved, you can make monthly mortgage payments online or send them in by mail. You can also apply through one of the hundreds of mortgage brokers located throughout the country who offer Rocket’s products. You can submit a mortgage application online, through the app, or by phone with one of Rocket’s customer service representatives. The lender also offers tools to help potential buyers achieve their homeownership goals such as Verified Approval, which allows a borrower to obtain a preapproval letter online, and Rate Shield, which locks in their approved mortgage rate for 90 days. You’ll have access to information on both purchase and refinance rates, which are important resources when determining the right type of loan for your needs, plus extended customer service hours. Its website is easy to navigate, as is the online application process. The company offers several different mortgage options and can originate loans in all 50 states plus the District of Columbia (DC).
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